All team members can communicate in French and English.
Yes, our support team is available 24/7/365 to assist you at any time.
We accept major credit cards (Mastercard, Visa, Amex), PayPal, Bitcoin, and bank transfers (subject to certain conditions).
Yes, our sales team can assist you in recommending a solution tailored to your needs.
Yes, we provide structured support, including a questionnaire and an audit, to ensure a smooth migration to your new infrastructure.
It’s a server hosting services where our clients bring their own servers and hardware to rack them into cabinets within our state of the art data center. We provide the cabinet space (1U, 2U or more), electricity and the internet bandwidth according to your server requirements.
Yes. Our staff will escort you to your assigned cabinet. You simply have to advise us and we will prepare your visit.
Yes, we have on-site technicians 24/7 that will be able to do your work on your behalf. From our customer portal, you will be able to generate a ticket for our tech staff with the descriptions of the work to do using a specific form. Documents can also be uploaded (jpeg and png only) in order to have a better view and topology of your server infrastructure.
Please contact our sales team using sales@globo.tech or fill out the form using https://www.globo.tech/en/colocation with your requirements. Our sales agents will be glad to make you a quote fulfilling your server colocation requirements.
A dedicated server is a physical dedicated server which is racked in our state-of-the-art data center solely for you. No other tenants will use any IT resources (CPU, Ram, Storage capacity and performances) from the dedicated server you chose.
Once an order is received, our billing department will review the order and once approved, it takes around 4 hours to provision any servers with Linux based dedicated server and around 4 to 6 hours for a Windows Server based dedicated server. For 10Gbps dedicated servers, the delivery will take from 3 to 5 business days. The credentials of the servers will be sent to your email address and you will have full root access/administrator access to your server.
A dedicated server will provide you IT resources (CPU, RAM, Storage capacity, storage performances (IOps) and bandwidth. As long as you have the right OS and right environment (for example, PHP versions, MySQL or MSSQL, Easy apache, Litespeed, IIS etc…) for your applications/3rd party software, and that you have enough IT resources to run your project, you will be able to use any dedicated server. Note that our qualified sales staff will be glad to help in case you need assistance choosing the right server for your needs.
GloboTech's prime focus is to build and strengthen long-term relationships with all our clients. We believe SLAs should be part of anyone's strategic planning when assessing their hosting ecosystem and we offer clear and straightforward guarantees for our services. We do offer a network and power uptime SLA of 99.99%, we offer 1-hour hardware replacement SLA, 1st response by our support team within 15 minutes and more. You can review our SLAs here: https://www.globo.tech/service-level-agreement
Yes we do, you will be able to choose it when you are configuring your server.
We accept major credit cards (Mastercard, Visa and Amex), Paypal, Bitcoin payment through bitpay. We also do accept wire transfer with any prepayments of 6 months minimum.
Nos services sont facturés mensuellement par défaut. Nous offrons également des termes prépayés de 3, 6, 12 et 24 mois, avec des rabais respectifs de 5%, 10%, 15% et 20%.
We can actually offer you both.
All our dedicated servers will be hosted in a state-of-the-art data center located in Montreal, Québec, Canada.
A VPS cloud is a VPS being built upon a Public Cloud infrastructure. It is NOT a VPS made from a single dedicated server but from multiple Compute nodes and Centralized storage which is extremely resilient and offer much more hosting features.
Once you signup into our customer portal: https://portal.globo.tech/access/signup our billing department will review the order and once approved, you will be able to create your VPS cloud (instance) within seconds.
A VPS Cloud server will provide you IT resources (CPU, RAM, Storage capacity, storage performances (IOps) and bandwidth. As long as you have the right OS and right environment (for example, PHP versions, MySQL or MSSQL, Easy apache, Litespeed, IIS etc…) for your applications/3rd party software, and that you have enough IT resources to run your project, you will be able to use any VPS Cloud server. Note that our qualified sales staff will be glad to help in case you need assistance choosing the right server for your needs.
GloboTech's prime focus is to build and strengthen long-term relationships with all our clients. We believe SLAs should be part of anyone's strategic planning when assessing their hosting ecosystem and we offer clear and straightforward guarantees for our services. We do offer a network and power uptime SLA of 99.99%, 90 seconds VPS Cloud server delivery, 1st response by our support team within 15 minutes and more. You can review our SLAs here: https://www.globo.tech/service-level-agreement.
By default, we offer 1 usable IP (IPv4) with all our VPS Cloud servers. IPv6 is also available via on-demand request to our team.
The VPS Cloud service is charged monthly and paid in advance based on the configurations and licenses that will suit your needs.
If you wish to upgrade your package, our support team will be happy to assist you. Simply submit a request through the customer portal and indicate the package you would like to upgrade to. Please note that downgrades are not possible due to storage limitations.
All of our team members are fluent in both English and French.
We accept major credit cards (Mastercard, Visa and Amex), Paypal, Bitcoin payments through BitPay.
Yes. A wide range of licenses are available directly from the order page. If the license you require is not listed, please contact our sales team, as we may be able to provide it as well.
With our Premium management plan, our initial migration assistance is included. We take migration very seriously and once requested, we send a questionnaire that our clients fulfilled that provides us with many important information's concerning the upcoming migration. An audit is also required to make sure we can proceed and to have all the information needed on hand to help you with the migration into your new VPS cloud server.
All our VPS Cloud servers are hosted in a state-of-the-art data center located in Montreal, Québec, Canada.
We do offer external backup solutions within the same data center which is managed by our team. This is a block volume type of backup which makes cremental daily restoration points and archive points which we can use to restore any files/folders, along with the possibility to restore the whole server in case of disaster. You can review our many different options here: http://globo.tech/managed-backup
Through the management panel of your VPS cloud server, you can configure firewall rules to allow or block both incoming and outgoing traffic.
Although the public cloud platform is scalable and flexible, the noisy neighbour is still a real problem in this type of environment. Dedicated servers offer a single tenant environment where resources are dedicated to a single user or a single enterprise, but offer no scalability or flexibility. The private cloud offers the best of both worlds: increased flexibility, security, and performance optimization in a single environment.
Prices may vary depending on the utilization, the risk management (redundancy), the hardware required, the license fee and the level of management. Contact one of our sales consultants to get a quote now.
At least two compute nodes are required to get a Private Cloud infrastructure with GloboTech. Depending on your technical requirements, more nodes might be needed. Contact GloboTech to ensure that your private cloud is suited for your needs.
To get High Availability for your private cloud infrastructure, you must have complete redundancy for your control plane, compute (load attribution), networking, and storage. GloboTech already provide 99.99% network and power uptime for any of their services (SLAs).
An SSL (Secure Sockets Layer) certificate is a digital security feature that encrypts data exchanged between a user's browser and a website's server. This ensures that sensitive information, like passwords or credit card details, remains private and secure during transmission. When a website has an SSL certificate, users see "https://" in the URL along with a padlock icon, indicating a secure connection. In addition to protecting data, SSL certificates authenticate the website’s identity and boost its credibility, while also contributing to better search engine rankings.
Using an SSL certificate for your domain ensures that data transmitted between your website and users is encrypted, protecting sensitive information like passwords and payment details. It also builds trust by showing visitors that your site is secure, as indicated by the padlock icon and "https://" in the URL. Additionally, having an SSL certificate can improve your search engine rankings, as search engines favor secure websites.
A Premium SSL certificate offers enhanced protection through stronger encryption and additional security features. It provides higher validation levels, such as Extended Validation (EV), which verifies the legitimacy of your business and displays a green address bar or company name in the URL. Premium SSLs often come with warranty coverage, protecting you financially in case of a data breach. They also offer better customer support and more comprehensive security options, like wildcard SSLs that secure multiple subdomains, providing broader protection for your website.
Installing an SSL certificate typically takes just a few minutes to a few hours, depending on the type of certificate and the hosting platform. For basic Domain Validated (DV) SSL certificates, the process is often quick and can be completed in minutes, as it only requires verifying domain ownership. More advanced certificates, like Organization Validated (OV) or Extended Validation (EV) SSLs, may take several hours to a few days, as they require additional business verification before installation.